How we can help you with ARCTOOLS®
Wondering if you should upgrade and why? Don’t have time to test for an upgrade? How do I best manage my growing data? We can help, from best practices advice to change management strategies, we are here to support you. Taking care of the administrative side of the software may not be at the top of your list but good news…it is at the top of ours.
We can provide you the following:
- Advisory services – analyze data growth
- System review & health checks
- Best practices for data management/retention policies
- Upgrade help and testing
Managed Data Archiving:
Need a resource to administer your regular data archiving management? Need help in determining how often you should archive? We can help keep your system in top performing shape by:
- Managing your regular archiving program
- Building and executing a testing plan
- Running integrity reports and analyzing data
Support and Training:
Need help quick? Reach out and we will do our best to answer your question. Our team should be able to assist you most of the time but, if there is a need to enter a support ticket, we will help and track the status of the ticket until it is resolved.
Do you wish you could have someone walk you through using a specific functionality or list of topics? Our team is ready to train you whether on one or several topics. The training can be done remotely, one on one, or we can work with a group at your location. Tell us what you need and we will let you know the best way to accomplish your goal.
We can provide you with:
- Just-in-time training on the topic of your choice
- Just-in-time training for new hires (remote and on-site)
- Specific workshop training for end users
Looking for something else? Got a project to manage? Let us know how to help. Our team has years of experience and can help you with anything from soft skills training to software evaluations. If we can’t do it, we will help you find the right resource.