Administration:

Wondering about the next upgrade and what is changing?  Don’t have time to review all the information or prepare to rollout the upgrade to your users?  We can help.  From daily administrative tasks to change management strategies, we are here to support you.

We can provide you with the following:

  • Advisory services and general administrative help
  • System review & health checks
  • Change management/user adoption
  • Upgrade guidance, education and testing

Report and Analytics Customization:

Increase your ROI by creating customized reports and analytics.  Understand how your users are interacting with the system and proactively respond to gaps and increase user adoption.

We can help with:

  • Creating new reports
  • Updating existing reports
  • Customizing analytics

Support and Training:

Need help quick? Reach out and we will do our best to answer your question.  Our team should be able to assist you most of the time but, if there is a need to enter a support ticket, we will track the status of the ticket until it is resolved.

Do you wish you could have someone walk you through using a specific functionality or list of topics?  Our team is ready to train you whether on one or several topics.  Tell us what you need and we will let you know the best way to accomplish your goal.

We provide:

  • Just-in-time training on the topic of your choice
  • Just-in-time training for new hires (remote and on-site)
  • Specific workshop training for end users (one on one or in group settings)

Other:

Looking for something else?  Got a project to manage?  Let us know how to help. Our team has years of experience and can help you with anything from soft skills training to software evaluations.  If we can’t do it, we will help you find the right resource.