How we can help you with
Wondering if you should upgrade and why? Don’t have time to test reports for an upgrade? Is your folder structure a mess? We can help. From best practices advice to change management strategies, we are here to support you. Taking care of the administrative side of the software may not be at the top of your list but good news…it is at the top of ours.
We can provide you with the following:
- Advisory services (when to upgrade, new features & functionality)
- Administrative help assigning licenses & best practices
- System review & health checks
- Change management/user adoption
- Upgrade help and testing
Need more time in your day to create and update reports? Is the list of requests for new reports growing bigger every day? We are happy to assist. Provide us with the scope and specifics of the report and we will do the rest or if you want to pick up some new tips and tricks, we will develop the report with you so that you gain skills and knowledge.
We can help you with:
- Creating new reports
- Updating existing reports
- Creating new hierarchies
- Add calculations
- Reusable inquiry objects
- Table joins & virtual views
Support and Training:
Need help quick? Reach out and we will do our best to answer your question. Our team should be able to assist you most of the time but, if there is a need to enter a support ticket, we will help and track the status of the ticket until it is resolved.
Do you wish you could have someone walk you through using a specific functionality or list of topics? Our team is ready to train you whether on one or several topics. The training can be done remotely, one on one, or we can work with a group at your location. Tell us what you need and we will let you know the best way to accomplish your goal.
We provide you with:
- Just-in-time training on the topic of your choice
- Just-in-time training for new hires (remote and on-site)
- Specific workshop training for end users
Looking for something else? Got a project to manage? Let us know how to help. Our team has years of experience and can help you with anything from soft skills training to software evaluations. If we can’t do it, we will help you find the right resource.