Veras Partners is unmatched when it comes to the quality of service and level of knowledge. Our focus is you, the customer. We want to make you successful and keep you focused on the important initiatives.
Veras Partners is made up of seasoned software experts that are here to help you, contact us to find out more about the applications we support. Our deep expertise can supply support for your project implementation needs to your day-to-day initiatives. We are here to complement your internal staff and provide our expertise to effectively and efficiently support your applications.
Meet the team
Paula Fredericksen, Founder
Paula Fredericksen is the Founder of Veras Partners, LLC an Application Management Outsourcing company that provides superior customer support to insightsoftware and ARCTOOLS applications. Veras Partners provides all the help you need at the time you need it at a fraction of the cost of a new hire. Flexible pricing options are easily tailored to meet the needs of every organization regardless of size and budgets.
With over 20 years of experience in the software industry Paula gained a unique perspective on what matters the most to customers and the importance of building strong relationships. She has the skills and experience to work with customers to understand their business and define and implement the most effective support and to assist them in meeting their goals and achieving success.
Prior to Veras Partners, she spent five years at insightsoftware.com as a Customer Success Manager. Her performance earned her a spot on the company’s Chairman’s Club four years in a row. She was also the recipient of the Outstanding Achievements award and top sales awards.
Paula’s experience also includes her role as a Regional Account Manager at Digital Architecture, a Higher Education SaaS company,as well as two JD Edwards focused consulting companies; The Implementation Partners and GBSynergy. Her work experience at JD Edwards as the Financial applications subject matter expert and trainer included working with World and OneWorld applications and she had the opportunity to work with new and existing customers gaining insight into their needs and goals and determining how she could help them succeed. Paula has also worked as an independent consultant focusing on Salesforce and Microsoft applications as well as designing, developing and delivering training on both technical topics and soft skills.
With a degree in Accounting, Paula began her career as an accountant at a small company in Seattle, WA. Her ole of accounting manager at UI Video (DBA Blockbuster Video) and Boston Market provided her with valuable hands on experience in budgeting, planning and monthly/yearly accounting activities as well as audits.
Joe Wolf, Senior Applications Management Consultant
Joe Wolf is an innovative professional with a passion for technology and analyzing IT infrastructures. More importantly, he enjoys finding where that and your available resources can meet to make your application outsourcing management (AMO) and in-application experiences more amazing! He comes with 20 years combined J.D. Edwards software experience in World and Enterprise One. He is Hubble Product Certified in Administration, Reporting, Budgeting and Analytics (current high score holder). Additionally, he is a certified Cloud Analytics Master via Cloud Analytics Academy. Along with his 7 years of experience in reporting across all J.D. Edwards & Oracle Modules within Hubble/Insight, during his 13 year tenure at Oracle, he focused within the Human Capital Management Module: Think, Employee Benefits, Self-Service, Payroll, Time & Labor etc. With Insightsoftware, Joe also became the subject matter expert with Qsoftware, Security Configuration and Reporting. He also works with customers to customize Disaster Recovery Steps for Insight/Hubble. Whether you are an Administrator, Reporting User, Business Analyst or Chief Financial Officer, Joe is going to come in at the level that you are comfortable speaking and, if desired, raise you up from there!
Jordan LaRusso, Senior Applications Management Consultant
Jordan LaRusso is a seasoned IT professional with nearly a decade of experience in software implementation and administration and financial reporting. He is Product Certified in Hubble Administration and Reporting, having spent five years supporting and implementing the Hubble suite of products across both the J.D Edwards and Oracle E-Business Suites platforms. During his time at insightsoftware, Jordan specialized in troubleshooting performance issues, initial installation and configuration, and upgrades, including Hubble software upgrades and all things impacting Hubble during ERP upgrades. Prior to his time at insightsoftware, Jordan worked on a diverse range of IT projects, including CRM implementation, Project Management software rollouts, and website redesigns.